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General Information

Policies

Deposits

A 50% deposit is due when making a reservation. The balance, plus tax, is due upon arrival and may be paid by cash, Traveler’s Check, or credit card.

Cancellation/Early Departure

There is a $35.00 service charge for individual reservations cancelled more than 30 days in advance (group reservations the fee is $35 per unit cancelled.) For reservations cancelled less than thirty days in advance, the deposit will be refunded to the extent the reservation is re-rented, less the service charge. Guests are responsible for payment of all nights reserved, regardless of arrival or departure dates that differ from the actual nights reserved.

NO SMOKING

For the safety and health of all our guests, Smoking Cigarettes /Cannabis and Vaping are not allowed in any of our buildings. The use of open flames such as candles and incense are not permitted.

General Information

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Check-in: 3 – 7 p.m. (unless otherwise arranged.) Please make your plans so you do not arrive before 3pm.

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Check-out: by 10:00 a.m. (unless otherwise arranged.)

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Breakfast is only for B&B guests.

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Four Lodge guest  rooms – private baths.

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Nine spacious log cabins.

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Open year-round.

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Seven cabins available during winter season.

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Credit cards accepted.

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One cabin wheelchair friendly.

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Pets allowed in cabins only ($17.00 /pet/ day.) Sorry, no pets in Lodge cabin.

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No smoking.

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No phone in rooms or cabins.

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TV available in Lodge Cabin, Barn, Beaver Lodge, Prospector, Cinnamon Bear and Rinker only.

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Limited internet access near Main Office

ADA Compliance Policy

Our goal is to provide a wonderful experience in the desirable location of Twin Lakes, CO. We strive to create an environment that is welcoming and accommodating for all individuals, including those with hearing, vision or other disabilities. If you have difficulty navigating our website or booking a room at our hotel, we ask you to contact us via telephone or email and our helpful staff will be happy to assist you.

10764 East State Highway 82
Twin Lakes, CO 81251
(719)486-0594
Owners: John & Becky Alexander
info@mount-elbert.com

We work very hard to provide an easy-to-use online experience for all guests. We believe all of our website visitors should be able to easily research online on https://mount-elbert.com regardless of device type and whether an individual requires assistive technology like a screen reader, font magnification, translation or voice recognition software. Our hotel website allows visitors to search for accessibility featured guest rooms with ease and details our property’s accessibility features here.
If you have any questions or would like to report any issues related to the accessibility features of our hotel’s website, please contact us at info@mount-elbert.com.

Hotel Website Accessibility Features

This lodge website for Mount Elbert is designed to be fully accessible to all and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0 and conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts

Our website can be navigated by using the tab key to traverse the elements of each page and by using the enter key to activate a highlighted link.

Structured, Semantic Markup

HTML heading tags are used to convey the document structure. Navigation menus are tagged as HTML maps so that the menu title can be read out, and the menu items are presented as a group.

Images Visibility

All content images include descriptive ALT attributes and all purely decorative graphics include null ALT attributes.

Standards Compliance

The site is designed to conform to Level AA compliance as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Our Hotel Offers The Following Accessibility Features

Property Accessibility Features

  • ADA Accessible Guest Room
  • Service Animals Allowed
  • Wheelchair Accessible

Guest Room Accessibility Features

  • We have one cabin that is wheelchair accessible.  That cabin is the Rinker Cabin
  • Service Animals Allowed.  Certification documentation is required.
  • Accessible Path of Travel Around Beds

Bathroom Accessibility Features

  • Grab Bars in Shower with a Shower Seat (The Cabin is the Rinker Cabin)

Accessibility References

Browser Help

Optimize the way you view your web browser. If you have difficulty in reading our website on your screen, you may be able to change the settings on your browser to help you improve readability and visibility of each webpage:
Learn about the Accessibility features of these major Internet Browsers below:

The Mount Elbert Lodge and Cabins Privacy Statement

HERE’S WHAT WE BELIEVE ABOUT USER PRIVACY AND DATA PROTECTION

  • User privacy and data protection are a necessity and our duty
  • We have the duty of protecting personal data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We dislike spam as much as you do!
  • We will never sell, rent or distribute your personal data
  • We will not make your personal information public without your consent. Your personal information (name) will be made public only if you wish to make a comment or review on the website.

RELEVANT LEGISLATION

Along with our business and internal computer systems, our website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

WHAT PERSONAL INFORMATION WE COLLECT AND WHY

Below is a description of what information is collected and reasons for collecting it. The categories of information collected are as follows:

  • SITE VISIT TRACKERS
    Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to track their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third-party data processor. GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website. In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.
  • REVIEWS AND COMMENTS
    Should you choose to add a comment or review on our site, the name and email address you enter with your comment will be saved to this website’s database, along with your computer’s IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third-party data processors detailed below. Your comments and the associated personal data will remain on this site until we see fit to either
    • Remove the comment or
    • Remove the blog post.

    NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

  • FORMS AND EMAIL NEWSLETTER SUBMISSIONS ON THE WEBSITE
    If you choose to subscribe to our email newsletter or submit a form on our website, the email address that you submit to us will be forwarded to a third-party marketing platform service company. Your email address will remain within their database for as long as we continue to use the third-party marketing company’s services for the sole purpose of email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list. Listed below are the pieces of information that we may collect as part of servicing requests on our website:
    • Name
    • Email ID
    • Phone
    • Mobile
    • Address
    • City
    • State
    • Postal Code
    • Country
    • IP Address

    We do not sell your personal information to third parties. We may share a limited amount of data with listed Third-Party data processors only towards servicing your requests or improving our offering.

  • EMAIL LINKS
    We only receive an email when a user mails us using an email link. There are no third-party data processors or intermediaries involved. The data is collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.
  • REVENUE RECOVERY EMAILS
    As part of the Revenue Recovery model, we work with re-marketing service companies to send notification messages if you have abandoned your cart without making a purchase. This is for the sole purpose of reminding customers to complete the purchase if they wish to. The re-marketing service companies do a real-time capture of your email ID and cookies to send an email invite to complete the transaction if the customer abandons the cart. However, the email ID of the customer is deleted from their database as soon as the purchase is complete.
  • “DO NOT SELL MY DATA” – WHY WE DON’T HAVE IT ON THIS WEBSITE
    We do not sell personal information of our customers or of minors below the age of 16 years to third-party data collectors and hence the “Do not sell my data” opt-out button is optional on our website. Reiterating, we may collect your data for the sole purpose of completing a service request or for marketing communications. If you wish to access or erase your personal information, you can do so by submitting your details here.
  • IMPORTANT NOTICE FOR MINORS SHARING PERSONAL INFORMATION
    If you are under 16 years of age you MUST obtain parental consent before:
    • Submitting a form
    • Posting a comment on our blog
    • Subscribing to our offer
    • Subscribing to our email newsletter
    • Making a Transaction
  • ACCESSING/DELETING PERSONAL INFORMATION
    Should you wish to view or delete your personal information, please email us here with the email address used, your name and deletion request. Alternatively, you can fill out the form at the bottom of this page to view and/or delete your data stored with us

THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above. If you request for your Personal information to be deleted with us, the request will also be forwarded to the parties below:

COOKIE POLICY

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:

  • ESSENTIAL COOKIES AND SIMILAR TECHNOLOGIES
    These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allow a navigation experience that is consistent and optimal to the user’s network speed and choice of device.
  • ANALYTICS COOKIES AND SIMILAR TECHNOLOGIES
    These collect information about your use of our websites and apps and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally, these cookies allow us to see overall patterns of usage at an aggregated level.
  • TRACKING, ADVERTISING COOKIES AND SIMILAR TECHNOLOGIES
    We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online advertising based on your previous web browsing activity. Cookies are placed on your browser which will store details of websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites that use the same advertising networks.
    We may also use cookies and similar technologies to provide you with advertisements based on your location, offers you click on, and other similar interactions with our websites and apps.

DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.